refund & cancellation policy

You can cancel your order before it is dispatched by contacting us by email or WhatsApp with your order number. If the order was prepaid, you will receive a full refund. Once an order has been dispatched, it cannot be cancelled.

Siya Bhavsar may cancel an order if the product is out of stock, the price or product information was displayed incorrectly, the delivery pincode is not serviceable, or we suspect fraudulent activity. In such cases, any amount paid will be refunded in full.

We accept returns or exchanges only if you receive a product that is:

• damaged or torn,
• defective (for example, a manufacturing defect), or
• different from what you ordered (wrong design, colour or item).

To be eligible, you must inform us within 48 hours of delivery and share your order number, clear photos of the product and, where possible, a continuous unboxing video. The product must be unused, unwashed, unaltered and returned with its original tags and packaging.

• Change of mind or a product no longer being needed.
• Slight differences in colour or shade due to photography lighting or screen settings.
• Minor irregularities in weave, motif or texture, which are a natural characteristic of handwoven and handcrafted sarees and not a defect.
• Products that have been used, washed, altered, stitched, or had fall & pico done.
• Products returned without original tags or packaging.
• Requests made after 48 hours of delivery.

1. Email [support@siyabhavsar.com] or WhatsApp +91 75060 69000 with your order number, photos and unboxing video.
2. Our team will review your request and reply within 2 business days.
3. If approved, we will arrange a reverse pickup where available, or share the address to send the product back.
4. Once we receive and inspect the product, we will send a replacement or process your refund.

• Online payments: refunds are made to the original payment method (UPI, card, net banking or wallet) within 5–7 business days after approval. Your bank may take a few additional days to show it in your account.
• Cash on Delivery orders: refunds are made to the bank account or UPI ID you share with us, within 5–7 business days after approval.
• Shipping and COD charges are non-refundable, except when the return is due to our error (damaged, defective or wrong product).

If money was deducted from your account but your order was not placed, or you were charged twice, the amount is usually reversed automatically by your bank or the payment gateway within 5–7 business days. If it is not, please contact us with the payment reference and we will help you get it resolved.

[Siya Bhavsar Collection]
[Shop no 12/13, Maruti Paradise, Sector 15, CBD Belapur, Navi Mumbai, Maharashtra 400614]
Email: [support@siyabhavsar.com]
Phone / WhatsApp: +91 75060 69000
Hours: Monday to Saturday, 10:00 AM to 7:00 PM