1. Where We Ship
Siya Bhavsar currently delivers to serviceable pincodes across India. We do not ship outside India at present. Serviceability of your pincode is checked at checkout.
2. Order Processing
Orders are packed and dispatched within 1–2 business days after the order is confirmed (excluding Sundays and public holidays). Online-payment orders are confirmed once the payment is successful; Cash on Delivery orders may be confirmed by phone or WhatsApp before dispatch.
During sales, festivals or for customised services (such as fall & pico, if offered), dispatch may take a little longer. We will inform you if there is any delay.
3. Delivery Time
Once dispatched, orders are usually delivered within 3–7 business days, depending on your location. Remote areas and the North-East may take longer. Delivery timelines are estimates and may be affected by courier delays, weather, strikes or other events beyond our control.
4. Shipping Charges
- Free shipping on all orders of ₹1,000 and above.
- A flat shipping charge of ₹50 applies to orders below ₹1,000.
- Cash on Delivery orders carry an additional handling charge of ₹50.
All applicable charges are shown clearly at checkout before you place your order.
5. Order Tracking
Once your order is dispatched, we will share the courier name and tracking details by email, SMS or WhatsApp so you can follow your delivery.
6. Address & Delivery Attempts
Please make sure your delivery address, pincode and phone number are complete and correct. The courier will usually make multiple delivery attempts. If an order is returned to us because the address was incorrect, the customer was unavailable, or delivery was refused, re-shipping charges may apply. For prepaid orders that are returned undelivered, we will refund the order value after deducting shipping costs, unless the return was our fault.
7. Damaged or Tampered Packages
Please do not accept a parcel that looks opened, torn or tampered with. We recommend recording a continuous unboxing video when you open your parcel. If you receive a damaged or wrong product, contact us within 48 hours of delivery, as explained in our Refund & Cancellation Policy.
8. Contact Us
For any shipping or delivery questions, reach us at [support@siyabhavsar.com] or WhatsApp +91 75060 69000 (Monday to Saturday, 10:00 AM to 7:00 PM).
